Russell Cable

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  1. 5 votes
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    0 comments  ·  General » Delivery / Drivers  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for the suggestion. With a goal of simplifying user training , we’re trying to keep a consistent way of doing all tendering (instead of having 2 different ways to tender an order) so we have directed the workflow to the normal tender screen. With that said, we’ve gotten feedback that it needs to be easier to initiate a tender change from the driver details screen. So, in our upcoming version 8 release, we’ve added a link from this screen to let you undo the settle and load the ticket to retender. This will be out for beta within a few weeks, I hope it will help improve your workflow.

    In the meantime, you can go to the order screen, click on the order’s total to bring up the Full Review, and undo settle from there.

    Thanks! Duessa & the Thr!ve product team

    Russell Cable supported this idea  · 
  2. 1 vote
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    0 comments  ·  General » Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Russell,
    Thank you for your suggestion. We have a few options available to help avoid any confusion in the kitchen when a deferred ticket prints

    First, I assume you are talking about the “additional print time” setting which prints the order prior to it going live and being ready for prep. You can turn this off, or have it print only in the morning of the day of the order, or have these preview prints go to a different printer entirely. (These settings are in Configuration > Order types > Delivery)

    Also, you have some control over what prints on these tickets. For example, you could go to Printer Ticket configuration and turn on the “Deferred Print Time” field, this has a customizable lable so maybe make it say “DO NOT MAKE UNTIL

    Hopefully these will help clear up the confusion, please don’t hesitate to contact support if…

    Russell Cable shared this idea  · 
  3. 36 votes
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    planned  ·  4 comments  ·  General » Order Taking  ·  Flag idea as inappropriate…  ·  Admin →
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    Russell Cable commented  · 

    Could you use a paid-in on the day the order is placed and a paid-out on the day the oder is made?

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