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63 results found

  1. It would be great if you can store the email address from the online ordering and then we as a restaurant can send out email blasts

    It would be great if we were able to keep all the emails in one place from the online orders and be able to send an email blast with special offers and coupons..

    1 vote
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    Hi Amy,
    You can export the customer data with email addresses from your POS system. Check out this article to learn more. https://thrivepos.uservoice.com/knowledgebase/articles/952621-list-of-customer-e-mail-addresses Once you have the list, you can use the e-mail system of your choice to send out marketing messages. If you prefer to have these messages go out automatically, check out our integrated loyalty system which will send e-mails to different customers based on their purchase habits. https://www.thrivepos.com/restaurant-pos-system/loyalty-program-management

    Regards,
    Thr!ve Product Team.

  2. Expiring Drivers insurance

    I just had a driver in a accident and his insurance had expired. It would be nice if the employee login expired when their insurance card did.

    1 vote
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  3. Joining Loyalty program Should Be - Pre Checked on new Online Order.

    Joining Loyalty program Should Be - Pre Checked on new Online Order.

    It is NOT easy to find and should be big and re checked.

    2 votes
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  4. gratuity for large groups.

    it doesnt show on the ticket and this is confusing for the customer. we use to have it under Firefly and would love to see it back.
    Regards,
    Marc

    1 vote
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    HI Marc, Thank you the comment! We have added this into the 7.8.0 version of Thr!ve which is going into beta early next week. I can put your store on the list for an update as soon as it is available!
    Thanks,
    Thr!ve product team.

  5. Split items

    Servers need the ability to split individual items not just split tickets.
    When a group wants to split an app or an entree we hit problems.

    1 vote
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  6. Order screen default to person logged in.

    Order screen default to person logged in. Please add the function back that Firefly used on the order screen to default back to the person logged in. Also please consider adding a Bar Tab function for the the Tab CC swipe to pull the name from the CC and use it for the Tab name.

    3 votes
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  7. split tickets

    We like the drag and drop for splitting items but want to be able to split checks 2,3 or 4 ways without having to move a bunch of items. That was a great feature overlooked on thrive, many people just want to split big orders down the middle.

    7 votes
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    1 comment  ·  Order Taking  ·  Admin →
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  8. Driver app should be integrated with google maps or waze

    The old deriction system it's old and out of date. Driver app should be integrated with google maps or waze to expedite the driver deliveries and store performance.

    2 votes
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  9. Order screen default to person logged in

    Please quickly add the feature to have the Order screen default to the person who is logged in. When you are busy and have 50+ tickets open it is just a wasted step having to select your name from drop down or select a specific order type. We have 2 bars at one location with 4 bartenders trying to sort thru numerous Bar tickets to locate the one they want.

    6 votes
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  10. Create a function that allows employees to clock in under different job codes or provide a way to have more than one pay rate for an employe

    Provide an option for an employee to chose the job classification they will get clocking in under. Example, I have a barista that also works as a server. Both have different pay rates. Currently this is not an option but needs to to track accurate labor during the shift.

    1 vote
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    0 comments  ·  Employees  ·  Admin →
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    Hi Joe! Thanks for the suggestion. This forum is specific to our Thr!ve POS system, which is geared toward general restaurants. I’ve forwarded your comments to our CoffeeShopManager team for review!

    Thanks
    Thr!ve Product Team.

  11. On a new customer, it provides email address position. after you save a customer, that option disappears?

    On a new customer, it provides email address position. after you save a customer, that option disappears?

    1 vote
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    completed  ·  0 comments  ·  Configuration  ·  Admin →
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  12. 2 votes
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    completed  ·  0 comments  ·  Configuration  ·  Admin →
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  13. Put the internal Rewards points in Trive like FF for those of us with 1 store

    put internal rewards points in Trive like in FF for those of us with 1 store
    and want a simple program

    1 vote
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  14. Does the customer want a receipt

    The majority of pick up/to go customers don't even want a receipt. But still it prints it. To make the system ask you if you would like to print a customer receipt. Will save trees, and money!

    2 votes
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    0 comments  ·  Printing  ·  Admin →
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  15. One total Discount for combination item Coupons.

    In Coupons that is combination of items Most times discount has to be apply to each item to match up the coupon price It would be helpful if one total discount can be apply at end of items instead of small discount under each item. This would help reading and
    making order and customer can easily see discount at end of order.

    6 votes
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    0 comments  ·  Coupons  ·  Admin →
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  16. Add more than 10 options for size in item department.

    In Department max choice for size is 10 having at least 15 would help taking order. since size can be use for different price on different item and coupon and switch between them without erasing toppings or crust option is speed that make it easier taking order.

    4 votes
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  17. 11 votes
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  18. Display the time on the POS terminal

    Post the time of day somewhere on the POS order taking terminal

    3 votes
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    1 comment  ·  Order Taking  ·  Admin →
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  19. Customizable Payment Type Labels

    Is it possible to make the payment type labels (Visa, MC, Amex) etc more flexible: There are currently two customizable fields, which we use. However, there really isn't a need for our cashiers to tally Visa vs. MC vs. Amex on the drawer close report. I would like to have 1 type labeled "Credit".

    3 votes
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  20. Pay drivers a different wage while on the road vs. in house

    Automatically divide a driver shift between "on the road" time and "in house" time, and pay different rates accordingly.

    4 votes
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