General
63 results found
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It would be great if you can store the email address from the online ordering and then we as a restaurant can send out email blasts
It would be great if we were able to keep all the emails in one place from the online orders and be able to send an email blast with special offers and coupons..
1 voteHi Amy,
You can export the customer data with email addresses from your POS system. Check out this article to learn more. https://thrivepos.uservoice.com/knowledgebase/articles/952621-list-of-customer-e-mail-addresses Once you have the list, you can use the e-mail system of your choice to send out marketing messages. If you prefer to have these messages go out automatically, check out our integrated loyalty system which will send e-mails to different customers based on their purchase habits. https://www.thrivepos.com/restaurant-pos-system/loyalty-program-managementRegards,
Thr!ve Product Team. -
Expiring Drivers insurance
I just had a driver in a accident and his insurance had expired. It would be nice if the employee login expired when their insurance card did.
1 voteHi Rod,
Thr!ve does have a feature to alert you and prevent log on when certain emlpoyee requirements are expired. Take a look at these 2 articles for more info: https://thrivepos.uservoice.com/knowledgebase/articles/740391-creating-a-job-requirement and https://thrivepos.uservoice.com/knowledgebase/articles/747291-employee-requirements
Thanks,
Duessa -
Joining Loyalty program Should Be - Pre Checked on new Online Order.
Joining Loyalty program Should Be - Pre Checked on new Online Order.
It is NOT easy to find and should be big and re checked.
2 votesThis has been completed with a revamp of guest ordering / loyalty sign up.
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gratuity for large groups.
it doesnt show on the ticket and this is confusing for the customer. we use to have it under Firefly and would love to see it back.
Regards,
Marc1 voteHI Marc, Thank you the comment! We have added this into the 7.8.0 version of Thr!ve which is going into beta early next week. I can put your store on the list for an update as soon as it is available!
Thanks,
Thr!ve product team. -
Split items
Servers need the ability to split individual items not just split tickets.
When a group wants to split an app or an entree we hit problems.1 voteHi!
We do have the ability to split items. On the split screen, you’ll see a little icon like a fork next to the item. Just click on that to split the item among multiple guests. For more info, here is an article about it. https://thrivepos.uservoice.com/knowledgebase/articles/491597-split-tickets
Thanks,
Thr!ve product team. -
Order screen default to person logged in.
Order screen default to person logged in. Please add the function back that Firefly used on the order screen to default back to the person logged in. Also please consider adding a Bar Tab function for the the Tab CC swipe to pull the name from the CC and use it for the Tab name.
3 votesThis has been completed in the 7.8.0 release.
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split tickets
We like the drag and drop for splitting items but want to be able to split checks 2,3 or 4 ways without having to move a bunch of items. That was a great feature overlooked on thrive, many people just want to split big orders down the middle.
7 votesThis feature has been completed and is available in the 8.0 version of Thrive.
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Driver app should be integrated with google maps or waze
The old deriction system it's old and out of date. Driver app should be integrated with google maps or waze to expedite the driver deliveries and store performance.
2 votes -
Order screen default to person logged in
Please quickly add the feature to have the Order screen default to the person who is logged in. When you are busy and have 50+ tickets open it is just a wasted step having to select your name from drop down or select a specific order type. We have 2 bars at one location with 4 bartenders trying to sort thru numerous Bar tickets to locate the one they want.
6 votesThis has been completed in the 7.8.0 release.
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Create a function that allows employees to clock in under different job codes or provide a way to have more than one pay rate for an employe
Provide an option for an employee to chose the job classification they will get clocking in under. Example, I have a barista that also works as a server. Both have different pay rates. Currently this is not an option but needs to to track accurate labor during the shift.
1 voteHi Joe! Thanks for the suggestion. This forum is specific to our Thr!ve POS system, which is geared toward general restaurants. I’ve forwarded your comments to our CoffeeShopManager team for review!
Thanks
Thr!ve Product Team. -
On a new customer, it provides email address position. after you save a customer, that option disappears?
On a new customer, it provides email address position. after you save a customer, that option disappears?
1 vote -
2 votes
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Put the internal Rewards points in Trive like FF for those of us with 1 store
put internal rewards points in Trive like in FF for those of us with 1 store
and want a simple program1 voteHi! This feature has been added to version 7.8.0 of Thr!ve.
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Does the customer want a receipt
The majority of pick up/to go customers don't even want a receipt. But still it prints it. To make the system ask you if you would like to print a customer receipt. Will save trees, and money!
2 votesThis feature was completed in the 7.7.0 release of Thr
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One total Discount for combination item Coupons.
In Coupons that is combination of items Most times discount has to be apply to each item to match up the coupon price It would be helpful if one total discount can be apply at end of items instead of small discount under each item. This would help reading and
making order and customer can easily see discount at end of order.6 votesThis feature is available in our upcoming beta release, scheduled to start beta by January 20, 2020
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Add more than 10 options for size in item department.
In Department max choice for size is 10 having at least 15 would help taking order. since size can be use for different price on different item and coupon and switch between them without erasing toppings or crust option is speed that make it easier taking order.
4 votesThis is available in our 8.1 release.
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11 votes
This has been completed and is available in our 8.0 version. Customer lines can be expanded to see the address in the orders screen.
Thanks,
Duessa & Thrive Product Team -
Display the time on the POS terminal
Post the time of day somewhere on the POS order taking terminal
3 votesThis feature was added in version 7.5.0 of Thr!ve.
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Customizable Payment Type Labels
Is it possible to make the payment type labels (Visa, MC, Amex) etc more flexible: There are currently two customizable fields, which we use. However, there really isn't a need for our cashiers to tally Visa vs. MC vs. Amex on the drawer close report. I would like to have 1 type labeled "Credit".
3 votesThe Thr!ve system has the ability to add unlimited custom tender types.
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Pay drivers a different wage while on the road vs. in house
Automatically divide a driver shift between "on the road" time and "in house" time, and pay different rates accordingly.
4 votesThis feature is available in 7.3 release
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