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Mondo

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My feedback

36 results found

  1. KPS to order tickets by promise time/display address on deliveries

    1 vote
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    0 comments  ·  General » Printing  ·  Admin →
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    Mondo shared this idea  · 

  2. Promise Times on Order Screen

    12 votes
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    2 comments  ·  General » Configuration  ·  Admin →
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    Mondo commented  · 

    I second this. It would be nice to have something on the dispatch screen to differentiate the timed orders from the regular orders as well though. Promie time in bold or a different color maybe?

  3. Would like to see expanded trend report.

    1 vote
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    1 comment  ·  General » Reports  ·  Admin →
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    Mondo commented  · 

    Also, would be nice to see the percentage in the Store Summary under online orders.

    Mondo shared this idea  · 

  4. Show weekly labor goal as opposed to daily labor goal

    4 votes
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    2 comments  ·  General » Reports  ·  Admin →
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    Mondo commented  · 

    I would also like to see this in a labor per hour (productivity) format.

  5. KPS to print at multiple locations when bumped

    4 votes
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    4 comments  ·  General » Printing  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi!
    Thanks for the suggestion. Probably can’t get it done in time for our next udpate, but we definitely can put this on the wish list for when we get to work on a KPS overhaul, which likely will be in 2018 some time.
    Thanks,
    Duessa & the Thr!ve Product team

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    Mondo commented  · 

    Please consider adding this to the existing KPS setup in the meantime. It doesn't seem like it would require much time to add it.

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    Mondo commented  · 

    Any hope of this being added soon like before super bowl Sunday? I can't stress how important this would be to our operation.

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    Mondo commented  · 

    Is this something that could possibly be added in the next software update? This would really streamline my operation.

    Mondo supported this idea  · 
    Mondo shared this idea  · 

  6. Thrive Online/App customer experience

    24 votes
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    2 comments  ·  General » Order Taking  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi,
    Thank you for your feedback. We are always working on improving the online experience and your suggestions are valuable.

    Just to comment on a few of your specifics. Because order type can affect the availability of coupons and the tax rates, its pretty important to know it up front – we’ve felt that it creates more customer confusion if prices change or coupons are unavailable at the end of the order when a type is selected.

    We are currently working on some changes to make the schedule option more prominent, so you should see that soon.

    We can definitely look into making the Reorder option more prominent, and we do plan to improve the log on experience of the mobile app. As far as having the app function without internet — there are a number of real time updates that can occur between a restaurant and the app –…

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    Mondo commented  · 

    Thank you for the response. As for the app, I was just suggesting it be able to operate without internet for performance purposes. The online ordering platform I used before thrive had an app associated with it and the app had most of the items basically preloaded which provided a much faster user experience than the mobile website.

    Mondo shared this idea  · 

  7. Customer pickup order monitor

    0 votes
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    0 comments  ·  General » Customers / Marketing  ·  Admin →
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    Mondo shared this idea  · 

  8. Order Kiosk

    4 votes
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    1 comment  ·  General » Order Taking  ·  Admin →
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    Mondo commented  · 

    Awesome looking forward to it.

    Mondo shared this idea  · 

  9. change open screen to pick up instead of coming up as all orders

    1 vote
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    1 comment  ·  General » Employees  ·  Admin →
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    Mondo commented  · 

    I was going to suggest this as well. We need the option to be able to set what the default is. We have a station that is mainly used for pickups so every time we help a customer, we have to press the pickups button so we don't have navigate through all the deliveries.

  10. Relabeling of the Order Types

    4 votes
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    1 comment  ·  General » Order Taking  ·  Admin →
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    planned  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Jeff,
    Thank for the suggestion. We do have plans to allow you to change the order type names in the future. However, I’m not sure this will be the best way to track orders from 3rd party systems, as each order type behaves in a special way. For example, deliveries appear on the dispatch screen – and you would want that to happen regardless of what online system it came from. Many sites use a custom tender type to finish orders from various 3rd parties, as we way to track how much each site owes. Maybe that would help?

    Thanks,
    Duessa & the Thr!ve Product Team.

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    Mondo commented  · 

    In the meantime, you can probably just use one of the order types that doesn't get used. Then hopefully when they add this feature you can just edit it so all your reporting stays intact. You should get that third party online ordering integrated though. Makes like so much easier!

  11. Text boxes lack focus

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    0 comments  ·  General » Order Taking  ·  Admin →
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    Mondo supported this idea  · 

  12. KPS Configuration (sizes)

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    1 comment  ·  General » Configuration  ·  Admin →
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    Mondo commented  · 

    Also, whenever the KPS refreshes, it takes you back to the oldest order. If you're making tickets out of order (like making pickup orders before deliveries), this can be annoying.

    Mondo shared this idea  · 

  13. A mobile app with store summary/sales statistics

    3 votes
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    Mondo shared this idea  · 

  14. Add drop details to Store Summary

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  15. Orders screen notation of deferred orders when live.

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    0 comments  ·  General » Order Taking  ·  Admin →
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    Mondo shared this idea  · 

  16. Mobile credit card processing integration

    9 votes
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    4 comments  ·  General » Delivery / Drivers  ·  Admin →
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    Mondo commented  · 

    Curious when we can expect this feature to be available? This would be my sole reason for using the drivers app.

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