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4 results found

  1. Add ordering by seat

    We are currently using Firefly (we have for over 10 years) and are happy with the ability to order by seat number. In fact, we rely very heavily on it because we work in a team environment where a server can ring in food or drinks and another server can run those to their table. By having seat numbers we are able to provide better service to our guests by knowing exactly where an item goes, rather than “auctioning” it off at the table. It also helps us keep better organized.

    We want to upgrade to Thrive, and this is…

    4 votes
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    0 comments  ·  Table Service / Servers  ·  Admin →
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  2. on the adjust order tips pop up box add quick buttons for servers to enter in tips.

    We enter 100-150 tickets at the end of the night and it would make it a lot faster to have quick buttons with $1,$2,$3,$4,$5. Also would be less mistakes by hitting 1 button if there is no change rather than hit 3 guest leaves 5 dollars hit the $5 button instead of 5, 0, 0

    3 votes
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    0 comments  ·  Table Service / Servers  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Dave,
    Thanks for the suggestion. We are planning some changes to the server close process to make tip entry more efficient (all in line rather than one at a time). I like the idea of the quick keys as well. On the current adjust tips screen, you should be able to enter 5 without the .00 and still get $5.00 – at least on the latest version it’s doing that for me!
    Thanks,
    Duessa & the Thr!ve Product Team

  3. add a waitlist and reservation calendar to table dining

    there is already a floor plan but there is no option to add customers to a waitlist, or to assign them to a table by phone number (so customers can get credit for their rewards points while dining in), and to notify customers by text when the table is ready. Also attach a calendar that we can use to take large party reservations, so we do not double book during busy times.

    7 votes
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    2 comments  ·  Table Service / Servers  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi Joe!
    Thanks for the suggestion. Adding waitlist and reservation functionality is definitely something we’ve thought about doing for a long time. We have a portion of our customesr who do table service and would benefit from it. Its definitely on the list for consideration in the future!
    Thanks,
    Duessa
    Thr!ve Product team.

  4. Print Multiple tickets for a table/party with one button

    Would like to suggest a way to print multiple receipts for a table. When you click a table, and have 4 or 6 open tickets it pops up a window to show them all, could you possible add a button to Print All? Instead of having to recall all of them, or click each and Reprint from the order screen? Would be a faster way to handle large split tables :)

    5 votes
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