General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. default print times for deferred orders

    If we could set up a default print time for deferred orders, it would be most helpful!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi! Thanks for your suggestion about deferred orders. We do have the ability to set a default print time for X minutes prior to the desired order time, as well as an additional print time at a specified time the day of the order (such as 8 AM). To learn more about these configuration options, please review this article: https://thrivepos.uservoice.com/knowledgebase/articles/428690-phone-orders-delivery The last section talks about the deferred orders.
    Was there anything beyond this that you were looking for?
    Regards,
    Duessa & Thr!ve Product Team.

  2. fix reprint issues when someone adds to an existing order.

    make it so when a customers calls back to add to an order that it prints that item to the kitchen with the words revised on top, and at the same time the reciept ticket reprints with the new item on it and also says revised on the top of the ticket just like vital link does.... so that everyone knows there is a new ticket and we can look for all the correct items and not forget things like is happening now.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi John,
    Thanks for the suggestion. The POS system has the option to print “REVISED” at the top of a ticket when it is modified. I’ll forward this to our support team to see if they can review your settings and find out more about what is going on at your site.
    Thanks,
    Thr!ve Product Team.

  3. Print option on order screen or pay screen

    We would like the option to print a ticket after a coupon is applied or on the pay screen. We attach coupons to the appropriate ticket. When the order automatically closes they have to go back in and search for the order to attach the coupon to a ticket.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  4. ONLINE NOTES INDECERNABLE ON TICKETS- "ADD SHRIMP"$

    If an someone is creative they can add notes ONLINE that look like a charged item and NOT PAY FOR IT. We have to police all online orders for Notes that will be an up charge. I suggest a "N:" to desigiantes that is a note and not a field from their selection that is paid for

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Rod,
    Thanks for the suggestion. I would suggst that you use the Printer Ticket configuration options to modify how item messages are formatted – you could use red, bold, indent or another font size to better distinguish them from the modifiers that a customer pays for. To learn more about formatting your tickets, check out this article. https://thrivepos.uservoice.com/knowledgebase/articles/408231-printer-ticket-configuration

    Thanks,
    Thr!ve Product Team

  5. Remove the tendered line on orders that has not been paid yet

    Remove the tendered option after grand total on ticket if order has not been paid yet or add option to printer setting to be able to remove it. Thanks!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base