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110 results found

  1. need to be able to open more than one ticket at a time on a table.

    System will not let us open more than one ticket at a time on a table.

    1 vote
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Thanks for the suggestion.
    It is possible to open a 2nd ticket for a table. Here’s how:
    >Start the ticket by ordering an item rather than from the table screen
    >Click finish
    >Choose “Table” as the order type
    >Type the table # into the table # field
    >Finish the order.

    You will now see both tickets on that table on the table screen.

    You can also get multiple open tickets if you split them from one original ticket.

    Thanks,
    Duessa & Thr!ve Product Team.

  2. SCREEN'S KEEP SHRINKING

    WHY DO THE WHOLE IMAGE OF THE SCREEN KEEP GETTING SMALLER AND NO ADJUSTMENT WE DO HAS A EFFECT.

    1 vote
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    under review  ·  1 comment  ·  Configuration  ·  Admin →
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  3. It would be nice to have a (Red Book). For quick viewing now that we have had our system over a year. call my I can explain 423-972-2184

    Red Book compairs sales to prevous year by the hour. Also each day we can enter things like weather, parties, employee issues, local events and other things that might have effected sales that day. You could also have a colom for forcasted sales by the hour to compair to.

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    0 comments  ·  Reports  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    HI! Thanks for the suggestion.
    We do have a similar feature in our “Forecasting” option. This would allow you to set today’s forecast based on last year’s sales +or – a %, or on an average of the last 6 weeks, etc. It also allows you to enter a note and disregard a particular day from the forecast if unusual events have impacted it. Here is an article about it: https://thrivepos.uservoice.com/knowledgebase/articles/938424-managing-sales-forecast-and-labor-budget

    This translates into forecasted sales by hour on the daily schedule screen https://thrivepos.uservoice.com/knowledgebase/articles/938562-create-labor-schedule-daily

    We’ll be working on some improved forecasting reports in the future as we continue to develop Thrive Analytics.

    Thanks,
    Duessa & Thrive Product Team.

  4. Allow delivery sequence to be altered

    Often we run deliveries "in reverse order" and would like to be able to see timing for that. Currently the system only shows delivery sequence in order of the ticket#. (#1 then #2). Sometimes it makes sense to hit order #2 first before order #1.

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    0 comments  ·  Delivery / Drivers  ·  Admin →
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  5. abbility to save tabs under table orders

    Should be a thing

    1 vote
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  6. Add Catering as an order type

    I need catering to be an order type like pickup, delivery, etc.

    Thanks!

    1 vote
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    0 comments  ·  Configuration  ·  Admin →
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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    Hi!
    Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.

    If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.

    If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.

    Thanks,
    Duessa & Thrive Product team

  7. Customer pickup order monitor

    A monitor viewable to customers that has their order status on it. If the order is not ready, it could give an approximate time, or a countdown of when it will be ready.

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    0 comments  ·  Customers / Marketing  ·  Admin →
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  8. Digital Menu Boards

    Digital menu boards that are connected to the POS so all prices and pictures will always be up to date.

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    under review  ·  AdminThrive POS (Product Manager, Granbury Solutions) responded

    HI!
    Thanks for the suggestion. This is definitely a product integration we’d like to do at some point. We’re in the process of revamping our menu management tools this year and that will result in some new API tools that will make integration much easier in the future.

    Regards,
    Duessa & the Thr!ve product team

  9. Be able to add a service fee to online ordering

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  10. Dispatch Screen show Order Status (KPS)

    For those using a KPS, it would be a nice feature to know if an order is ready or not.

    Let the restaurant set the time after bumped for the order to be ready since everybody has different cook times. For example, if your cook time is 10 min, then in the system it will say it's ready 10 min after the order has been bumped.

    On the order screen, have some sort of notation that an order is ready.

    On the dispatch screen, maybe have the orders that aren't ready yet greyed out or a different color, or even…

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    0 comments  ·  Delivery / Drivers  ·  Admin →
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