General
55 results found
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after a timeout on remote its says "need to log in" but gives you no means to do so
have a login button, ALSO. autofil this form since you know who i am through my loggin
3 votes -
Should be able to accept Crypto as a form of Payment
It would be great if Granbury was ahead of everyone else and we could accept Cryptocurrency as a form of payment on Thrive POS. We don't need to accept many types of coins, just a few of the main coins like Bitcoin, Ethereum, Doge, and maybe Cardano.... Or even just Bitcoin and Ethereum for now.
Lets get some votes and get this going...
3 votes -
Order screen names in drop down box "orders for server"
The name in the drop down box sould only be the names of selected job types not all employees. Example is, only employees who take orders (servers / bartenders) should be the only names in that drop down box and prep cooks or janatorial or staff who dont take orders should not be listed there.
3 votesThanks for the suggestion! This definitely makes sense and is something we can address in the near future.
Regards,
Duessa & the Thr!ve Product team -
Item Price Change Suggestion
We should be able to change the price of an item without having to do it as open food. For example. Say I have topping based pricing on my pizzas and my pizza cap is $24 but someone ordered a meat pizza with an absurd amount of toppings and I want to make the price $28. We should be able to change the price of that item and it would read as Meat Pizza $28, instead of reading as Meat Pizza $24 and Open Food $4. Because the customer will see the $4 charge and say what is that $4…
2 votes -
Fraction configuration on item not department
To add a "Fraction" feature to each individual item. At the moment, you are only able to enable/disable the feature from the "Department" level. Sometimes individual items may need the feature to fraction but not all from the department or viceversa.
2 votes -
SETUP BAR DRAWER
CAN WE SET THE BARTENDER RECONCILE TO WORK LIKE A SERVER RECONCILE WHERE THE TO GO ORDERS AND QUICK CASH ORDERS ARE INCLUDED IN THE BAR DRAWER TOTAL?
2 votesHi Dave,
Thanks for your suggestion. I have referred this to our support team as there are some settings options that allow you to show to go orders in server details. They can review these with you to determine if they will work for your needs.Thanks!
Thr!ve POS Product Team. -
Minor suggestion
This is what I noticed and I am not asking for an immediate change, only maybe someone should look at. On the app that a customer sees when they want to order from us, when they start their order, it gives them store hours and delivery hours. Unfortunately, those hours are taken from the online from the 0 line on both the store hours and the delivery hours. In my online, those sets of hours are a generic place setting. I have exceptions for every day both on the store hours and delivery hours. Consequently the hours that are shown…
2 votes -
Allow for new order notification. A sound that can be played when an online order comes in.
During the day when we are doing prep we need a sound to be played when an online order comes in so we know it has appeared. Currently, this can be done with an email notifier, but it seems simple to add this as an option to the software directly. Speakers required of course.
2 votes -
Countdown Dough
My dough takes 24 hours to make, therefore I have a limited amount on hand each day, some days customers will run me out of one type and size. I need a count down for each type of dough and size of dough ball that can be modified daily based upon what the production crew made the day before
2 votesHi! Thanks for the suggestion. We’ve actually completed development on this feature for an upcoming release which will be in beta later in Q1 of 2019. We will update this issue when it is available. Hopefully this will be of help to you!
Regards,
Duessa & Thr!ve Product Team. -
Modifiers of Items under Requirements
Hello,
Would be a good idea if you could link modifiers of items under a requirement, so that the customer can select the item available under a requirement and add/remove attached modifiers with that requirement item without impacting the modifiers of the original item for which requirement is selected.
1 vote -
help with menu
If one wants to add anything to a requirements, Normally, they go to the item they are working on, select the requirements tab on the top, that shows what requirements are on that item. They show up on in the bottom right box on the screen. Then, when you decide which requirement from that list you want to modify , you need to find that same requirement on the left then override and then the item requirements appear on the top right box. This is where that gets changed. My suggestion would be that instead of finding the exact same…
1 vote -
modify current system
1) allow for having thrive pos to mimic thrive online for closing of days. There doesn't seem to be a way to have POS closed on sundays.
2) Don't allow deferred orders to be placed on days (like sundays) if the store is closed. You have this for the online so no one can place an order for sunday, but if someone in our shop inadvertantly puts in a deferred order for a sunday, it allows it without any notification.1 vote -
see below
When building this suggestion, It prompts for a category, I was looking for a menu change, but neither menu or other is in the dropdown. I suggest you at least add other to the category.
1 vote -
KPS Configuration (sizes)
The KPS system only allows the abbreviation to be shown for item sizes even though there is plenty of room on the screen. This means, you get 2 letters for your sizes. Why not just allow the display name to show on the screen?
1 voteThank you for your suggestion about the KPS system. We will definitely keep this in mind as we make enhancements in this area!
Regards,
Duessa & the Thr!ve Product Team. -
Defaulting to "all" instead of indiviudal servers.
It's a huge pain for our staff when we can't see the orders of the whole restaurant, dine-in, pick-up, and delivery on our order screens, as it just defaults to our particular person logged in. All of the time our servers can be answering phones on pick-ups or deliveries, and need to see that information, even if someone else took it. Our managers needs to be able to see the entire order screen, not just the pick-up or deliveries they personally put in. It's a pain to have to take another step and constanstly be scrolling through names to get…
1 voteHi Danny,
I hear you! This feature is controlled by the setting in Config > Employee > Job Type “allow tickets to be assigned as a server”. If checked, it will default to the server name. We added this to Thr!ve after getting complaints from ex-FireFly users that it was not defaulting (as it does in FireFly) but have learned that some people preferred the “All” default. We’ll work on adding in an option. You may also want to try unchecking this on your managers. I think the only limitation there will be that you can’t transfer table orders to them if it is unchecked.
Thanks,
Duessa & the Thr!ve Product Team -
can we get the clocked in screen to list people by job description?
can we get the clocked in screen to list people by job description in alphbetical order? On The Managers screen.
it is currently all over the place1 vote -
LAYOUT ON CUSTOMER INFORMATION TAB
CUSTOMER INFO LAYOUT SHOULD NOT CHANGE WHEN YOU SWITCH FROM HOME TO HOTEL. IT WOULD ONLY BE ADDED BY LODGING NAME, ROOM NUMBER AND CLINT CELL NUMBER
1 vote -
Thrive needs to Integrate with The Ordering App on Google
Googe now has a new feature where people can order directly from Google instead of the third party platforms and it will come directly to our POS. A lot of systems are already integrated. Are you guys working on this? Please integrate with google ASAP so we can take advantage of this feature. Thank you!
1 voteHi!
We are currently working on a new middleware integration that will support Google and other third party platforms. -
Add Catering as an order type
I need catering to be an order type like pickup, delivery, etc.
Thanks!
1 voteHi!
Thanks for the suggestion. We don’t usually designate Catering as an order type, since catering orders can be for delivery OR pickup, which require different settings, etc.If you want to report on Catering sales, I recommend that you use the “Revenue Center” to designate Catering type items.
If you do want to proceed with a catering order type, we can rename for you one of the existing types that are rarely used, such as Eat IN or Drive Thru.
Thanks,
Duessa & Thrive Product team -
If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage
If I had to pick one modification that I would like to see on thrive, that would be to have the thrive online charge a certain percentage when the order is paid for with a credit card. I would make a value at the locatlion level, from 0.00 to 99.99 that would automatically charge the ticket. 0.00 would be used by your customers that do not wish to have a Credit card Service Charge, where I myself might want 3.25% of the bill. And although we would be starting at 3%, having the .xx gives us a little more flexibility…
1 voteJust wanted to let you know that work is underway on this feature and it should be available soon as part of our major 8.1 release, which is now in beta!
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