General
28 results found
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Allow Customization of Label Printers
Allow change of size of Labels, for 1.5inch labels and allow change of orientation, so that when the label prints out, customer info is readable as it feeds out of the printer. Right now it feeds out of printer upside down.
1 vote -
1 vote
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KPS to order tickets by promise time/display address on deliveries
The KPS should automatically order the tickets by the promise time. Deferred orders go to the front which usually is too early. Most of us set deferred orders to activate earlier than we usually need to in case it's a large order and we need the extra time.
Displaying the address for deliveries on the KPS would be helpful also. Sometimes when orders are close to eachother, it makes sense for us to make those orders together so the driver doesn't have to wait as long. It's a hassle to look up what ticket number it is.
1 vote -
Have a minimum for emv printing
We have a lot of wasted paper printing $3-$10 credit slips no one wants.
Thrive had where you could set not to print under a certain amount, then we switched to emv and no setting.1 voteThank you for your suggestion. This is a feature we are working on.
Thanks,
Duessa & Thrive Team. -
"Do Not Make" print on online deferred tickets
If not looking closely during rush these tickets get taken to the food prep area and then get made or the ticket assembly person is looking for these products to come out of the oven. It causes confusion if a re-make is called.
1 voteHi Russell,
Thank you for your suggestion. We have a few options available to help avoid any confusion in the kitchen when a deferred ticket printsFirst, I assume you are talking about the “additional print time” setting which prints the order prior to it going live and being ready for prep. You can turn this off, or have it print only in the morning of the day of the order, or have these preview prints go to a different printer entirely. (These settings are in Configuration > Order types > Delivery)
Also, you have some control over what prints on these tickets. For example, you could go to Printer Ticket configuration and turn on the “Deferred Print Time” field, this has a customizable lable so maybe make it say “DO NOT MAKE UNTIL”
Hopefully these will help clear up the confusion, please don’t hesitate to contact support if…
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default print times for deferred orders
If we could set up a default print time for deferred orders, it would be most helpful!
1 voteHi! Thanks for your suggestion about deferred orders. We do have the ability to set a default print time for X minutes prior to the desired order time, as well as an additional print time at a specified time the day of the order (such as 8 AM). To learn more about these configuration options, please review this article: https://thrivepos.uservoice.com/knowledgebase/articles/428690-phone-orders-delivery The last section talks about the deferred orders.
Was there anything beyond this that you were looking for?
Regards,
Duessa & Thr!ve Product Team. -
Remove the tendered line on orders that has not been paid yet
Remove the tendered option after grand total on ticket if order has not been paid yet or add option to printer setting to be able to remove it. Thanks!
1 voteHi! Thanks for your suggestion. Later this year we will be revamping all our printing format options so this will be a great time to consider adding this option!
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Configure the "Delivery Fee' title on the printed receipt
Allow custom text instead of "Delivery Fee"
0 votes
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